Wellbeing Resources
Introduction
In these challenging times, prioritising your mental health and wellbeing is essential. This Wellbeing Resource Pack provides clear, practical guidance on accessing routine support, urgent care, and emergency help. From confidential listening services to crisis support, it offers a range of resources to help you and your colleagues.
Recognising the Need for Support
It’s not always easy to know when you might need additional support. If you feel that something is affecting your ability to cope, it’s important to reach out. For more information on recognising signs and symptoms that may indicate the need for support, visit the NHS mental health advice page.
Routine Support
For non-urgent mental health and wellbeing concerns, consider the following options:
- Speak to your line manager at work
if you feel comfortable to do speak to your line manager who may be able to provide and signpost you for appropriate support - Employee Assistance Programmes (EAP):
If available through your workplace, use EAPs for confidential counselling and wellbeing support. Speak to your employer or line manager to find out what’s available. - Confidential Listening and Support Services:
These services provide free, confidential emotional support for anyone in need, including healthcare professionals:- Mind: Call 0300 123 3393 (Monday to Friday, 9am–6pm). More information is available on their website. Using this tool | Mind – Mind
- Samaritans (National Line):
Call 116 123 or email jo@samaritans.org for a reply within 24 hours. Visit their website for more details.
- For NHS and social care workers in England:
Although the dedicated helpline has closed following the end of NHS funding, Samaritans remains available 24/7. Calls to the old number are redirected to this national line.- English Line: Open daily, 7am–11pm. Call 0800 484 0555.
- For NHS and social care workers in Wales:
- Welsh Line: Open evenings, 7pm–11pm. Call 0808 164 2777.
- Speak to your GP team:
Your GP team can provide guidance, refer you to counselling, or suggest self-referral to NHS-funded talking therapies. - University Support Services:
If you’re a student, check your university’s website for wellbeing services or consult your tutor/lecturer. - Nightline:
Students can also check the Nightline website for peer-led listening services provided by trained volunteers.
Urgent Support
If you’re experiencing a mental health crisis but are not in immediate danger, the following urgent support services are available:
- Call NHS 24 and NHS Crisis Team
- Dial 111 and selection option 2 for urgent care and mental health support. NHS 24 connects individuals to local services, including crisis teams. More information is available on their website. Local crisis teams provide Urgent mental health support. Contact details can usually be found on your local NHS website as well
- Shout:
- Text “SHOUT” to 85258 (available 24/7).
- Shout provides free, confidential support via text for those in need. Visit their website for more details.
Emergency Support
If you or someone you know is in immediate danger, take action right away:
- Call 999 for situations involving imminent risk to life, such as severe self-harm, harm to others, or a medical emergency.
Please prioritise your wellbeing, share this pack with others, and don’t hesitate to seek help when needed. Together, we can support each other through any challenge. CMAPS is here to assist—if you have additional resources to suggest, please email us at info@cmaps.org.uk.
